Social Security Just Got a Major Tech Upgrade — Here’s What to Know

Source: Newsweek

Starting mid-July, the Social Security Administration is rolling out 24/7 access to its My Social Security online portal — a big change for millions of Americans who depend on the system. This upgrade means beneficiaries can now manage their accounts, request documents, and update personal info anytime, day or night.

The move is part of a larger push to improve SSA’s customer service amid growing concerns about future benefit cuts and increased demand from aging baby boomers. While the changes are being praised for improving convenience and efficiency, some experts caution that many retirees still rely on phone or in-person support — areas where SSA has seen cutbacks.

Will this update really make things easier for everyone?

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